Our process - How we work
At Sofos, we've developed a methodology that transforms AI potential into measurable business outcomes. Our end-to-end framework guides organizations through the complete AI journey—from initial opportunity identification through development and into sustainable production deployment—balancing technical excellence with practical implementation to ensure solutions that deliver lasting value in real-world operations.
Discovery Phase
We begin every engagement with a comprehensive discovery process designed to uncoveryour organization's unique challenges and opportunities . During this phase, our team conducts stakeholder interviews to fully understand your business challenges, technical landscape, and strategic objectives.
This discovery culminates in a custom AI roadmap tailored to your specific vertical, technology stack, and business constraints. For clients with existing roadmaps, we apply our expertise to refine and optimize your strategic direction.
This methodical approach ensures all stakeholders share a clear vision of the project's direction and expected returns before committing to full-scale development.
Key components included in this phase
Risk assessment
Risk assessment and mitigation planning before embarking on full-scale developmentSuccess metrics
Establishment of concrete success metrics (e.g., gross margin %, sell-through %, conversion lift.)Regular reporting
Implementation of quarterly business reviews (QBRs) for long-term engagementsProof-of-concepts
Validate technical feasibility and payback in 4–6 weeks.
Solution Development
Once we've established a solid foundation, we transition to a structured development process. This begins with rigorous exploratory data analysis (EDA) on POS, CRM, or image data..
Following our data exploration, we implement a robust experimentation framework that enables:
Rapid prototyping and solution iteration
Systematic evaluation of multiple technical approaches
Quantitative benchmarking against KPIs (stockout %, basket size, return rates).
Clear documentation of decision rationales for auditability
This framework accelerates time-to-value while maintaining scientific rigor throughout the development process, leveraging cutting-edge tools to maximize both iteration speed and solution quality.
Our technical approach combines state-of-the-art AI techniques with enterprise-grade engineering practices, ensuring that innovation never comes at the expense of reliability.
Deployment & Integration
Our commitment extends beyond mere delivery to ensuring your AI solution becomes a fully integrated, value-generating asset within your organization. We implement a structured transition process that bridges the gap between technical completion and operational value - the critical juncture where many AI initiatives stall or underperform.
This integration-focused approach guarantees that your AI investments deliver sustained value and continuous improvement over time, rather than becoming isolated technical exercises.
Our methodology has been refined across numerous deployments for organizations of different sizes, creating a proven framework for turning AI potential into measurable business impact.
Included in this phase
Comprehensive documentation and knowledge transfer
Robust production monitoring and observability tools
Ongoing maintenance and optimization protocols
Customized training programs for your technical and business teams
𝐁𝐨𝐨𝐤 𝐲𝐨𝐮𝐫 free 𝐀𝐈 𝐫𝐨𝐚𝐝𝐦𝐚𝐩 𝐜𝐚𝐥𝐥
In 30 minutes we’ll pinpoint the highest-ROI use case for your retail brand, no commitment required.
Tailored Strategy
Custom AI roadmap aligned to your goals and data readiness
Quick Wins
Identify fast, low-risk pilots that move the needle within weeks
ROI Focused
Clear path to measurable business value and cost savings
Limited slots